Customer Representative

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jobs defined job content requirements for outstanding quality practitioners Edit this paragraph positions defining customer representatives and customers to establish contacts and maintain contact customer orders for the company, for customers to recommend the company's latest project, and ready to provide services to address customers in the use of our products or services, the problems encountered. Edit this section work content to e-commerce customer representative example below explain: Most companies now have a "customer representative" for this position. Then the "customer representative" should be how to understand it? First of all, on behalf of the customer is the company's image, windows; secondly, it is the bridge, which represents companies and customers communicate directly. So what should be done is a good customer representatives do? I think the following points, these points is a customer representative working process. First, gather customer information, integrating information, determine the expansion target customers. So how do you gather information? Through the network,soccer shoes 2013, exhibition, friends, etc. Second, access to customers,nova mercurial 2013, understand what customers want, need. Customer information, catalogs, business model, the main customer groups, products and other information three main push to introduce the company's nature, the form of services and service projects. Preferably with a good model, playing live trial, convincing. Fourth, the comparison shows the advantages of e-business models, giving customers the convenience and trends. Convince customers to accept service. Five, analyze the information obtained, develop service plans, levy partiality customer feedback. Six proposed contract matters, contract negotiations. Seven, good post-service work and customer satisfaction. Eight, summed up, improve the professional level. Edit this paragraph for outstanding quality customer representative literally is the customer's perspective is important. In fact, as the company's employees, of course, should also consider the company's position. Customer representative should be the customer to communicate with their company ties. To understand what the customer wants, and then use the company's strengths to help solve. The company's ability to understand the scope of whatever help customers. Meanwhile, the effective corporate services will be sold to customers. Strong sense of responsibility, initiative enthusiasm,Nike Mercurial TF, perseverance; human cheerful, strong learning ability to adapt; sincerely attentive, better thinking and analysis capabilities; has good language and communication skills. Edit this paragraph practitioners claim [1] education and training: a college education, business management, marketing and related fields. Professional sales personnel with limited talent. Work experience: with a strong entrepreneurial spirit, negotiating skills and ability to withstand pressure, and strong communication skills, ability to persuade, and the ability to constantly challenge themselves.